PawPrint and MU E-mail
A PawPrint is the ID needed to access most MU technology resources. All MU faculty, staff and students are provided with a PawPrint. A PawPrint consists of a student's initials and three random characters to ensure security. Your PawPrint combined with a password you create will allow you to access your MU e-mail account and online course sites.
Students will receive a PawPrint/single sign-on(SSO) and temporary password in an admission letter.
Non-degree and post-baccalaureate students admitted through MU Direct will receive an admission letter via postal mail
Degree-seeking undergraduate students will receive their admission letter via postal mail from the MU Admissions office. Graduate students receive their information via e-mail from the Graduate School.
PawPrint activation for NEW students (with temporary password)
- Go to myZou and enter the Pawprint/SSO and temporary password.
- Click on UM Processes & Reports then Welcome Bootstrap Password.
- Click on the Password Recovery button.
You will be prompted to select a security question, answer it, then taken to a screen to change your password. When you have created your new password, you will need to log into myZou again; this time using your PawPrint and NEW password.
- Click on UM-e-Consent and answer the question related to financial correspondence. Note: MU Direct highly recommends all distance students agree to the e-Consent. If you disagree, all correspondence regarding finances will have to be sent via postal mail. After answering the question, you will be directed to the myZou login page.
- You will then have access to Self Service and MU email tabs.
- To access your e-mail, you can click on the button in myZou or go to Webmail and login to your e-mail account using your PawPrint and newly selected password.
It generally takes up to 48 hours for the MU system to generate a PawPrint account. If you have not received this information, please contact MU Direct online or call 800-545-2604 and choose Option 2 for student services. After activation, students will have access to their MU e-mail*, online/web-assisted courses, MU Library resources, and more.
Accessing your MU e-mail/Webmail
Once your PawPrint is activated, you can access your MU e-mail from anywhere with an Internet connection by using Webmail. Webmail is a convenient way to access your e-mail and offers a variety of features. A security certificate must be downloaded from the Webmail site the first time you log in on any computer.
All University-related information and announcements will be sent only to MU e-mail accounts. Note: MU e-mail accounts are created for university credit students only.
If you have problems activating your PawPrint or need help accessing your e-mail, contact:
- IT Help Desk
- 573-882-5000 or 866-241-5619
